Will go again / Price = Average / Service = Above average / Management = Above average / Cleanliness = Average This is a review only after 1 service @ Rafi's Autotech and can change dependent on future visits. I had a last minute CEL (check engine light) on my Audi A4 around the week after Christmas and paid $1K+ to fix an O2 sensor and PCV valve which seems to be a fair price around the MDR area. As it was the holidays, practically all the repair shops around the area were closed. Thankfully, Rafi's Autotech was open! I called last minute and Rafi was able to get me in right away. Although the sensors are not too big of an issue, it can definitely mess with the electronics for newer cars, especially European. It took about 2-3 hrs. to diagnose the car and the parts came in around 1-2+ hrs. from there but the supplier provided the incorrect parts, not Rafi's fault if that is the case. Therefore, I left the car for them to get the correct part and fix it the next morning which took about an hr. from when they opened. He uses OEM part as well! Overall, I was highly satisfied with the timing, promptness, and fix. Looking forward to visiting when I need a repair for my Audi.
Dear Ryan, You are not alone. It is not easy to find a good AUDI Technician. To understand why you need to know about AUDI repair. Why so many people hate going to the Dealer or local Mechanic. We also insist that all our technicians are certified. Over the years We have had the joy and privilege of working on every model of AUDI. Diagnosis by factory trained and certified. AUDI and Bosch Certified. Al repair is Guarantee. Fast turnaround and outstanding service. During these stressful times, we do our best in providing excellent customer service while also ensuring the safety of all our clients. Thank you for providing us with your feedback and we look forward to seeing you again in the future. Cheers.
- Rafi Autotech