The phrase "honest mechanic" is not an oxymoron at Rafi Autotech. Rafi kindly gave me an email quote without having to bring it in for inspection which was a huge help because I don't have a lot of time during their business hours. He told me that some of the services previous shops has quoted me were unnecessary and that my front mounts weren't actually leaking at this time. He didn't upcharge me or just do the services without a real inspection and it saved me hundreds of dollars and the mental energy & stress of getting my car repaired. Ilan in the office is also very helpful. I will be coming back if I need any more repair work done. Brake pads were replaced within 24 hours.
Dira. We are very happy to see that you enjoyed our service. During these stressful times, we do our best in providing excellent customer service while also ensuring the safety of all our clients. We work hard to make sure each vehicle returns to the road promptly as we know it is essential for everyone to have reliable transportation during these times. Our values prioritize that each client received great service at affordable prices. Thank you for providing us with your feedback and we look forward to seeing you again in the future. Cheers.
- Rafi Autotech